Microsoft has traditionally offered 10 years support for its operating systems, which is actually great value and not something you see with other vendors!

However, there are TWO types of support:

- Mainstream

Mainstream support delivers free fixes for security patches and other bug fixes to everyone.

- Extended

Extended support delivers free security updates to all users, however non-security hot fixes are only provided to companies that have signed support contracts with Microsoft.

With Windows 7 due out later this year, it is important to note when the very popular Windows XP software will reach the end of its support from Microsoft.

These are the important dates:

On April 14, 2009. The following Windows XP editions will come out of Mainstream Support and enter Extended Support:

- Windows XP Home
- Windows XP Pro 32-bit and 64-bit
- Windows XP Media Center Edition
- Windows XP Tablet PC Edition

On April 08, 2014. These Windows XP editions will come out of Extended Support.

Please note that “Self-help” online support will continue to be available for a minimum of 12 months after the product reaches the end of its support lifecycle.

I hope this information helps you in planning your next upgrade!

Regards

Marc Liron – Microsoft MVP

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